Whatever your line of business - retail, services, the medical or legal professions, insurance or real estate - you will be aware that the way callers are greeted reflects on your company’s professionalism.
Customers care less about the size of your company or whether you have a dedicated receptionist than about getting a fast, friendly and efficient welcome.
A truly professional company image requires more than just picking up calls when you happen to be around. While callers wait to be connected, they expect music or a message on hold. Whatever time of day they phone, they expect to be greeted, redirected to the appropriate person or to be given the possibility to leave voice messages.
The alternative is customer frustration and missed opportunities.
Naturally you are keen to improve your customer welcome with a professional solution and advanced features. But it’s got to be simple to choose and order, quick to arrive and install and easy and efficient to use. It must be compact, discreet and cost-effective. It should be open to upgrades - such as Voice over IP* or CTI applications- to suit your changing needs. And it should boost productivity.
Alcatel have taken all of your concerns to heart to devise the Alcatel OmniPCX Office Compact Edition.
The result: a truly professional telecommunications solution with all the advanced voice features you would expect from a large enterprise welcome system, within your reach.
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