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Alcatel OmniPCX Office FAQs
Listed below are some common questions about the telephone system you have selected. If you cannot find the information you want, please e-mail us.
Questions:
- Can I access my voicemail from outside of the office?
- Is it possible to connect a wireless handset?
- Is it possible to connect a wireless / bluetooth headset to my extension ?
- Is it possible to connect a headset to my extension ?
- Can I connect my phone to my PC & dial from my mouse?
- Can I pick up another call to an extension or an incoming line ?
- What does the flashing red light mean and how do I clear it?
- I have a flashing green light but when I access my mail, I have no voice messages, why?
- How many speed dial numbers can the system accept?
- How can send MF tones?
- What happens if the power fails?
- Can I restrict users from certain features?
- Can I record a personalised greeting message ?
- What happens when someone moves to a different part of the building?
- Can I divert my calls externally?
- Can I answer more than one call at a time?
- I read in your literature about Text Messaging, what is it?
- Can I stop calls from being transferred to my extension when I am busy?
- Can I interrupt a busy extension?
- Can I prevent other users from using my phone when I am not at my desk?
- What are Voice prompts?
- What is a Business account–code?
- What happens if my phone is left of hook?
- How do I activate call forwarding?
- How do I pick up a call?
- Can I activate a call back request?
- Can I call by name?
- Can I set up a conference call?
- How do I consult a second waiting call?
- Can I set my phone as “Do Not Disturb”?
- How can I send DTMF “Touch Tones”
- Can I Intrude on another users call, if the call is urgent?
- Can I padlock my extension?
- How do I Access my voicemail?
- I used to be able to transfer calls but now I can’t and/or the transfer button does not appear on the phone. Why?
- The time and/or date is wrong on my phone. How do I change it?
- When I am on the phone the line is really crackly. Can I stop it?
- An employee has left and the name is now wrong on the phone. Can I change it?
- Is the automatic callback available for external calls?
- How do I prevent my phone from ringing when I do not want to be disturbed?
- How do I immediately divert calls from my extension to another number?
- When dialling out I get the first few digits and then unobtainable or I get nothing at all.
- Will my system support "Conference Calls"